• Global Pet Expo
  • March 16-18, 2016
    Orange County Convention Center
    Orlando, FL
  • PRODUCED BY:
    American Pet Products Association (APPA) Pet Industry Distributors Association (PIDA)
Orlando
+83°F

2016 Retailer Excellence Awards Information

The Retailer Excellence Awards are designed to honor outstanding independent pet stores in a variety of categories. 

The recipients of the Global Pet Expo Retailer Excellence Award will be announced during the Show's Pet Industry Breakfast held on March 17, 2016 at 8:00am at the Orange County Convention Center in Orlando, Florida. SAVE THE DATE! 

Nominate a retailer

The Retailer Excellence Awards will be awarded to one independent pet store in each of the ten categories listed below. Nominations will be accepted from manufacturers, retailers, distributors, and members of the press. CLICK HERE to download the submission form.  They  may be submitted via email at mdavid@petbusiness.com or faxed to: 646-674-0102.

Award nominations must be submitted by February 1, 2016.

Entries will be judged by a committee consisting of Global Pet Expo and Pet Business media staff members, as well as a panel of select retailers. 

Retailer Excellence Awards Categories 

1) Best Overall Single-Store Retailer: Recognizes a single-store retailer that excels in sales, customer service, store design, merchandising and community service.  

2) Best Overall Multi-Unit Retailer (2-10 stores): Recognizes multi-unit retailers with between two and 10 stores that excel in sales, customer service, store design, merchandising and community service.  

3) Best Overall Multi-Unit Retailer (10 or more stores): Recognizes multi-unit retailers with 10 or more stores that excel in sales, customer service, store design, merchandising and community service.  

4) Best Live Animal Retailer Award: Thiis award recognizes a retailer that excels overall in sales, customer service, store design, merchandising and community service. Nominees should also provide a clean, safe and professional environment for customers and employees while demonstrating care, concern and knowledge of companion animals.  

5) Best Merchandising Award: Recognizes a retailer that demonstrates outstanding creative techniques to promote sales and services. 

6) Multi-Service Excellence Award: Recognizes a retailer that effectively offers a broad spectrum of services including grooming, training, boarding, etc. 

7) Best Marketing Award:  Honors a retailer that effectively executes sales and promotional techniques to increase sales and customers including the use of advertising, public relations, social media and more. 

8) Best Customer Service Award: Recognizes a retailer that provides an unmatched level of customer service, demonstrates familiarity with products and services, etc.  

9) Best Store Design Award: Honors a retailer that demonstrates excellence in overall store design including merchandising displays, store layout, curb appeal and more.  

10) Best Community Service Award: Recognizes a retailer that demonstrates fellowship, integrity and a clear demonstration that the store is committed to giving back to the community. 

To learn more about the awards, click here