American Pet Products Association
255 Glenville Road
Greenwich, CT 06831
Phone: 203.532.0000
Toll Free: 800.452.1225
Fax: 203.532.0551 www.americanpetproducts.org
APPA's Washington D.C. Office
Suite 100
1900 K Street NW
Washington, DC 20006
Phone: 202.496.7888
Pet Industry Distributors Association
2105 Laurel Bush Rd., Suite 200
Bel Air, MD 21015
Phone: 443-640-1060
Fax: 443-640-1031
e-mail: pida@ksgroup.org www.pida.org
Stephanie Kaplan is PIDA’s Director of Online Education.
She has over 14 years experience working with industry
associations to develop and manage educational programs.
Chris Miller, Pacific Store Design
Chris Miller is an industry veteran having completed more than 3,000 retail stores in his 30-year career.
Dave Ratner
Dave Ratner is the owner of Dave's Soda & Pet City, an award winning six-store chain that boasts a phenomenally loyal customer base, and has employees who have worked there forever. Dave is a columnist for Pet Age Magazine, serves on the board of the Retail Advertising and Marketing Association, and has testified in front of both houses of Congress on matters of great concern to retailers. He is the recipient of the 2010 National Retail Federation Silver Award given to the person who has done the most for the retail industry that year.
Dr. Paris Revoir
Dr. Paris Revior is the National Training Manager for the Pet Specialty channel at Bayer Animal Health. "Dr. P" founded and operated PetWorks Veterinary Hospital and Pet Supplies in Overland Park, Kansas, a progressive small animal veterinary practice offering boarding, grooming and day care services. Dr. Revoir has hosted a live call-in "Ask the Veterinarian" radio show in Kansas City, MO and is currently featured on the Bayer Animal Health consumer website, http://www.petparents.com/.
Tom Shay
Tom Shay is a fourth-generation merchant with over 25 years of ownership and management experience. Tom's presentations provide attendees with the "nuts and bolts" necessary to improve the operation and profitability of their businesses.
Tom has authored six books on small business and has earned the distinction of being a Certified Speaking Professional, a designation that has been attained by fewer than eight percent of professional speakers worldwide.
Lynn Switanowski-Barrett
Retail expert Lynn Switanowski-Barrett is a retail consultant, author, nationally acclaimed speaker and the founder of Creative Business Consulting Group. Lynn has worked with Fortune 500 companies such as Reebok, Aramark and Liz Claiborne. She has more than 24 years of experience in sharing her retail industry experience. She engages audiences across North America with insights that will propel sales and profits for all those who attend.
