Attendee Frequently Asked Questions

Previously qualified buyers should go to www.globalpetexpo.org/register.  Click the LOGIN link after YES.  Then, use the “I Forgot My Password” option below the “Username” box.  The trick is that we must have your current email address in our records. If you do not receive a response after entering your email address, we may not have your current email address on file.  To update or confirm your email address, send an email to buyers@americanpetproducts.org.

Yes. Pre-registration for Global Pet Expo is available at www.globalpetexpo.org/register.

*Companies sending buyer attendees for the first time must qualify by following prompts for "New Buyer Qualification" (http://globalpetexpo.org/buyer/newbuyer.asp).

*Buyers who have attended previously may register quickly and easily at the  "Buyer Login"  by entering their Username and Password which were assigned when they qualified originally.  Forgot your Username and Password?  See #1 above.

A complete list of qualification requirements is available here. To access the Qualification Form please click here 

The invoice needs to be for a minimum wholesale purchase of $300. Several invoices adding up to that amount works as well. The invoice should also be for several dozen of at least one item or dozens of an assortment. The invoice/s must reflect wholesale prices, i.e., invoices must be from PetEdge Dealer Services, not PetEdge consumer catalog. Packing slips, eBay purchases, invoices for supplies, ingredients and retail receipts do NOT qualify. 

"Pending" indicates we are awaiting two (2) acceptable proof of business to complete your company's qualification as a buyer. "Pending" also means your company has not qualified as a buyer, however it enables you to receive email alerts and mailings about the show.

Pending registrants receive a Registration Confirmation email once their proof of business has been reviewed and verified as qualified. Proof of business can be scanned and emailed to buyers@americanpetproducts.org or faxed to (203) 532-0551.

If you do not qualify as a buyer, you may still be able to attend the show as an Industry Visitor. There are two options:  Friday only ($350/person); or Thursday and Friday ($750/person).  If of interest, please contact  buyers@americanpetproducts.org.

One option is to have another person within the company who attended the show register you. They simply log in with their Username and Password where they will find a link to "Register Company Attendees". When they register you, it is important that they provide your email address so you receive your registration confirmation that is used to print your badge on-site.

If there is no one from your company to assist you, email buyers@americanpetproducts.org and request assistance as a new attendee from a previously qualified company.

Go to http://globalpetexpo.org/buyerlogin and enter your Username and Password. Once you have logged in, there is a "Register Company Attendees" utility in the lower right hand corner of the page. Click on it to review the registration status of others who have attended previously. There is also a blue button to "Register A NEW Attendee" that opens another window so you can register new people. A registration confirmation is emailed to each email provided. Each registration confirmation contains each registrant's sample badge with a bar code used to print their badge on-site.

Global Pet Expo and APPA use your email address for three reasons:

1. To email your registration confirmation.

2. To email your login credentials if you forget them.

3. To communicate important news about Global Pet Expo that will enhance your attendance and investment in coming to the show such as news about when registration opens, how to get the best possible hotel rates, and links for exhibitor information.

IMPORTANT NOTE: We do not make your email address available to any third party for any reason. If you wish to make your email address available to our exhibiting members, you may opt-in to this service by logging in with your username and password and adjusting the setting. Please note that this is an opt-in feature and not enabled by default. 

Global Pet Expo will provide a Letter of Invitation to qualified buyers who are registered for the Global Pet Expo. To complete the request form, click here (http://globalpetexpo.org/buyer/letterofinvitation.asp) . Login is required. Username and Password are available only to qualified buyers. Forgot your usename and password? See #1 above.

First check your spam and junk mail folders. Some email providers filter emails from globalpetexpo.org and americanpetproducts.org unless you have identified them as "safe senders". This can usually be done by simply highlighting the email address and using the drop-down menu to specify the sender as safe. Different email providers may use different techniques for this.  If the problem persists, please contact buyers@americanpetproducts.org to confirm the email address that we have on file. 

Pre-registration is recommended, but on-site registration is available. Companies qualifying for the first time must be prepared to stand in long lines and must be sure to bring the two required proofs of business; one must be a wholesale invoice from a manufacturer or distributor. No one is permitted into the show without the required two (2) proofs of business. Please click here for acceptable options. RETURNING qualified buyers registering on-site must have company ID and personal photo ID.

Manufacturers may only attend the show as exhibitors and must be APPA members.  For more information go to www.americanpetproducts.org/membership. 

Manufacturer representatives are defined as independent, third party agents who represent two or more manufacturers in a sales capacity.  For more information click here.

No, Global Pet Expo is open to the trade only. Only qualified buyers or qualified representatives may attend.  Click here for more information regarding qualification and requirements. 

We are no longer mailing badges. You may login to your account at any time to print out your registration confirmation.  Pre-registered attendees may print out their badge quickly and easily using the bar code on their registration confirmation email. A photo ID will also be required.

Simply go up to THE HELP DESK at registration on-site to request a correction and to print out a copy of your corrected badge. Business and personal identification will be required.

To change or update the name of your company you must provide a wholesale invoice under the new company name.  The invoice must be for pet products purchased in quantity from a manufacturer or distributor for resale. Documents may be faxed to the attention of "Buyer Registration" 203-532-0551, or scanned and emailed to buyers@americanpetproducts.org with a cover sheet explaining the update. On-site, the invoice must be brought to the Buyer Qualification counter.

After logging in to "Buyer Account Login" use the "Update Company Information" utility located on the lower right side of the page. Please note that there are two levels used to describe your registration category, e.g. Level One would be "Single-Unit" and Level Two would be "Pet with Dry Goods only".

The 2020 Exhibitor List is available by using drop-down menu options under the ATTEND tab on www.globalpetexpo.org.   Qualified buyers can view the expanded Exhibitor contact information (products, contact information, etc) by logging in with their Username and Password. Forgot your username and password? See #1 above. 

No.  Unfortunately we found it was too difficult to keep this list up-to-date and accurate so it is no longer available to review prior to the show.

Yes, go to http://globalpetexpo.org/buyer/schedule.asp

Your badge holder color identifies you as a qualified buyer to exhibitors and alerts security that you are a registered attendee. Only attendees with a valid badge and badge holder are permitted onto the show floor. When you pick up your badge holder, you verify your attendance at Global Pet Expo. Attendees who do not verify their attendance are removed from the qualified buyer invitation list after a while and must go through the qualification process all over again.

Pre-registration is recommended but seminars are free to attend for registered attendees. To see the seminar schedule please go to http://globalpetexpo.org/seminars.

No children under the age of 13 are allowed onto the show floor at any time. There are NO exceptions. ID may be requested. A professional Day Care service is available during show hours for children under the age of 13. More information is available at https://www.kiddiecorp.com/appakids.htm

No. Exhibitors using pets in their booth are permitted to bring animals into the show. No other pets are allowed. Service dogs are permitted. Documentation is appreciated. Please stop by the Show Office for authorization.

Taking photos or videos of exhibit booths without the exhibitor’s permission is prohibited. No photography or video is permitted in the New Products Showcase. Please see the rest of the Show Rules here. 

OnPeak is the Official Travel Agency of Global Pet Expo and is your best resource for the lowest rates offered at participating hotels near the Orange County Convention Center. Due to the large volume of rooms reserved for Global Pet Expo attendees, OnPeak is able to negotiate the lowest rates available. Many of the hotels offer complimentary shuttle bus services to and from the convention center. Go to http://globalpetexpo.org/hoteltravel.asp for more information.

BEWARE of other solicitations from services offering discounted rates to Global Pet Expo attendees. Only OnPeak is authorized by Global Pet Expo. 

There is not a headquarters hotel. OnPeak's website is very user-friendly and is designed to help you choose based on your budget, the location, and the dates you are traveling. Don't miss the "map" tab which shows locations of all the hotels in the block reserved for Global Pet Expo attendees.

Go to http://www.occc.net/global/directions.asp

The Orange County Convention Center (OCCC) operates on-site vehicle parking at both their West Building and their North/South Building. Additional parking is also offered at the OCCC's Canadian Court Garage and neighboring hotels and entertainment complexes. For more information please click the following link, http://www.occc.net/global/parking.asp

Yes, OnPeak has a designated kiosk located near the Registration area. They are available to help you with any questions you may have about booking arrangements for Global Pet Expo 2021 which will be in Orlando once again, March 24-26, 2021. Please note, they will be unable to book a reservation until two weeks after the 2020 show, but will have reservation information, including price sheets, available at their on-site kiosk. Further information on travel arrangements is available on our website at www.globalpetexpo.org/housing.

Yes, go to www.visitorlando.com for information.