March 21-23, 2018
Orange County Convention Center
Orlando, FL
PRODUCED BY:
American Pet Products Association (APPA) Pet Industry Distributors Association (PIDA)

2018 Retailer Excellence Awards Information

The Retailer Excellence Awards are designed to honor outstanding independent pet stores in a variety of categories. 
 
The recipients of the Global Pet Expo Retailer Excellence Award will be announced during the Show's Pet Industry Breakfast held on March 22, 2018 at 8:00am at the Orange County Convention Center in Orlando, Florida.
 
Retailer Excellence Awards Categories 

1) Best Overall Single-Store Retailer: Recognizes a single-store retailer that excels in sales, customer service, store design, merchandising and community service.  

2) Best Overall Retailer (2-10 stores): Recognizes multi-unit retailers with between two and 10 stores that excel in sales, customer service, store design, merchandising and community service.  

3) Best Overall Retailer (10 or more stores): Recognizes multi-unit retailers with 10 or more stores that excel in sales, customer service, store design, merchandising and community service.  

4) Best Live Animal Retailer Award: Thiis award recognizes a retailer that excels overall in sales, customer service, store design, merchandising and community service. 

5) Best Merchandising/Store Design Award: Recognizes a retailer that demonstrates outstanding creative techniques to promote sales and services. 

6) Multi-Service Excellence Award: Recognizes a retailer that effectively offers a broad spectrum of services including grooming, training, boarding, etc. 

7) Best Customer Service Award: Recognizes a retailer that provides an unmatched level of customer service, demonstrates familiarity with products and services, etc.  

8) Best Community Service Award: Recognizes a retailer that demonstrates fellowship, integrity and a clear demonstration that the store is committed to giving back to the community. 

To learn more about the awards and to nominate a retailer, click here