February 26-28, 2020 Orange County Convention Center Orlando, FL PRODUCED BY:
American Pet Products Association (APPA) Pet Industry Distributors Association (PIDA)

Global Pet Expo Academy Seminar Speakers

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Krissi Barr

Phil Chang

Candace D'Agnolo

Nancy Hassel


Dan Jablons

Lorna Kibbey

Dr. Susan Little

Beke Lubeach


Leel Michelle

Chris Miller

Tom Shay

Lynn Switanowski





Krissi Barr, Barr Corporate Success

Krissi Barr is CEO of Barr Corporate Success, and a worldrenowned business consultant, author and speaker. An avid dog lover and long-time pet owner, her newest book is The FIDO Factor, a work on the leadership wisdom business people can learn from dogs. Using the core principles from her book, Krissy has successfully executive coached hundreds of business people. In over 15 years of speaking and consulting, Krissi combines her experience in running businesses with keen insights into strategy and behaviors. But more than anything, Krissy’s humor, energy and passion wins over her audience

Phil Chang, Retail Phil

Phil’s been around the block when it comes to all things retail. With experience as a sales guy and buyer at major corporations like Johnson & Johnson, Unilever, Pfizer and Target, he’s the guy you go to when you’re looking for answers on retail industry trends and analytics, what the industry is thinking about today, tomorrow and a year from now. From price points and margins, to the best products in any industry—Retail Phil has timely, real-world solutions.

Candace D'Agnolo, Pet Boss Nation

A pet industry veteran of 15 years (retail, wholesale, doggy daycare, grooming, training, dog walking), Candace has successfully translated her passion for pets into multiple million-dollar businesses (including a retail store sold to Marcus Lemonis and Bentley’s Pet Stuff). She’s conquered cash flow quandaries, tackled team issues, traveled the world while business ran like clockwork at home, and created a PET BOSS lifestyle instead of working like a dog in her business. But it wasn’t always that way! Candace has turned obstacles into opportunities and created step-by-step systems for every facet of a pet business unique challenge, so you can skip the struggle and achieve your goals. Pet Boss Nation is a coaching and consulting community bringing profits to pet businesses.

Nancy Hassel, American Pet Professionals

Nancy Hassel is the founder and President of American Pet Professionals, an awardwinning business-networking and educational organization for the pet industry since 2009. She has led over 100 in-person educational networking events, seminars, fundraisers and online events for pet industry professionals. A public relations specialist for the pet industry, Nancy works with pet companies in a swath of PR, event planning, media relations and training aspects. Nancy is also a speaker at various pet industry conferences, a writer for pet trade and consumer magazines, blogger and photographer, and was a TV producer and production coordinator for 10+ years.

Dan Jablons, Retail Sales Guys Inc.

Dan Jablons worked in retail while attending the Ohio State University. He has worked with retailers such as Walmart, Target, JC Penney, Donna Karan, Jimmy Choo, Charles David, Diesel, Oakley, Tumi, and many others. HIs first success in retail was at a leading point-of-sale provider, providing merchandising help to retailers 9 large and small, and internet marketing consulting. In addition to his vast retail background, Dan has performed with comedy troupes across the USA, and recently appeared on Curb Your Enthusiasm

Lorna Kibbey, Lorna Kibbey Leadership Solutions

Lorna Kibbey is a content speaker who focuses on helping leaders develop their most important—and most complex—resources, people! Lorna designs and delivers leadership seminars and motivational keynotes to a variety of audiences. Her focus is on the many issues surrounding motivation and workplace relationships. Lorna has more than 24 years of experience as a leader and manager – and more than 30 years as a dog owner! She expresses constant amazement that many of the leadership and relationship lessons she now teaches are demonstrated and validated by her pups!

Susan Little, DVM, DABVP (Feline)

Dr. Susan Little received her BSc from Dalhousie University (Nova Scotia, Canada) and her DVM from the Ontario Veterinary College, University of Guelph. She has been in feline practice since 1990 and achieved board certification in Feline Practice in 1997. She is part owner of two feline specialty practices in Ottawa, Canada. She serves on the board of the National Board of Veterinary Medical Examiners and the American Assoc. of Feline Practitioners, and is a feline medicine consultant for the Veterinary Information Network. She is a peer reviewer for the Canadian Veterinary Journal and the Journal of Feline Medicine and Surgery as well as the author of many journal articles. Dr. Little is the recipient of the Canadian Veterinary Medical Assoc. Small Animal Practitioner Award (2010), the NAVC Small Animal Speaker of the Year Award (2013), and the International Society of Feline Medicine/Hill’s Pet Nutrition Award for outstanding contributions to feline medicine (2013). She is the editor and co-author of ‘The Cat – Clinical Medicine and Management’ (Elsevier, 2012) and the editor of ‘August’s Consultations in Feline Internal Medicine, Volume 7’ (Elsevier, 2015).

Beke Lubeach, Dog Bone Marketing Solutions

Beke Lubeach is an awardwinning marketing and sales strategist with executive-level experience in the sports, media and pet industries. She serves as Chief Strategist for Dog Bone Marketing Solutions, a marketing and sales strategy consultancy focused on building brand partnerships and affiliations to assist small and medium sized business in growing their audience. She was most recently honored as a 2017 Woman of Influence by Pet Age Magazine, and was a 2013 Woman of the Year finalist for the Women in the Pet Industry Network.

Leel Michelle, Bow Wow Beauty Shoppe

Bow Wow Beauty Shoppe, founded by Leel Michelle in 2006, is an award-winning retro pet grooming salon, pet boutique, and dog bakery in San Diego, CA. Bow Wow Beauty Shoppe is also home to the international grooming apparel brand, Retro Stylist Wear. Following a career in corporate retail management and corporate amusement park management, Leel was inspired by her pint size Chihuahua Frida and Standard Poodle Mumsie to create brands that utilized her skills, creativity, and passion to build memorable businesses catering to pets and their pet parents. Leel also enjoys giving back to the pet industry with trade show speaking engagements, creating published print and online content, plus consulting with pet store owners and groomers to improve their retail merchandising and grooming salons.

Chris Miller, Pacific Store Designs

Chris Miller, President of Pacific Store Designs, has been active in the design and development of the retail pet industry for the past 35+ years. Pacific Store Designs offers retailers design services, fixtures sales, custom cabinetry, vented custom animal enclosures, licensed general contracting, and architectural services in all 50 US states. They cover permit procurement, professional installations, merchandising assistance and educational seminar presentations/training. Chris is one of the more popular speakers/trainers at Global Pet Expo! His expertise ranges from business planning, costing and budgeting, sales projections and payback analysis return on investments. Chris has designed well over 3,500 retail stores worldwide.

Tom Shay, Profits Plus Solutions

Tom Shay is a fourth-generation small business owner. His teachings provide the “nuts and bolts” necessary to improve the operation and profitability of  the business. Tom has authored thirteen books on small business management and a college textbook on small business accounting  and  business  planning.  Having  written over 400 columns in 75 trade publications, he has been nominated three times for the Jesse H. Neal for editorial excellence in business media. He has earned the Certified Speaking Professional distinction, which has been attained by 8% percent of speakers worldwide.

Lynn Switanowski, Creative Business Consulting Group

Lynn Switanowski is the Founder and President of CBCG a Boston, MA based Retail Consulting firm. With more than 29 years retail industry experience, CBCG partners with retailers, and manufacturers to create and implement profit improving programs including inventory management, social media marketing and sales strategies. CBCG helps retail businesses of all size understand the business opportunities created by changing consumer trends and helps business owners harness the power of new media and marketing tools to connect with today’s “wired” consumers. Lynn speaks frequently at retail trade shows across North America and teaches retail marketing and branding at several colleges in the Boston area.