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American Pet Products Association (APPA) Pet Industry Distributors Association (PIDA)

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February 21, 2013

Tierra Bonaldi / Julie Rowe / Jamie Baxter
The Impetus Agency

Retailer Excellence Award Winners Announced at Global Pet Expo 2013

- Winners of the Second Annual Retailer Excellence Awards are announced at the pet industry’s largest annual trade show, Global Pet Expo-

(Greenwich, CT)— Global Pet Expo Officials areproud to announce the winners of the Second Annual Global Pet Expo Retailer Excellence Awards. The Awards Ceremony took place at the Show’s Pet Industry Breakfast, Thursday, February 21, 2013.

“Retailers are vital to the success of Global Pet Expo, and we are delighted to publically recognize their efforts through these awards,” said Andrew Darmohraj, senior vice president of APPA.

The Retailer Excellence Awards are designed to honor outstanding independent pet stores in a variety of categories. The following retailers received designated awards in each of the 10 different categories: 

1. West Lebanon Feed & Supply of West Lebanon, NH
Best Overall Single-Store Retailer: Awarded to Curt and Sharon Jacques, this award recognizes a single-store retailer for exceling in sales, customer service, store design, merchandising and community service. 

2. Paws Natural Pet Emporium of Richland, WA
Best Overall Multi-Unit Retailer (less than 10 stores):Awarded to Doyle and Dorothy Hunter, this award recognizes multi-unit retailers with less than 10 stores for exceling in sales, customer service, store design, merchandising and community service. 

3. Kriser’s of Chicago, IL
Best Overall Multi-Unit Retailer (more than 10 stores): Awarded to Brad Kriser and Ken Grouf, this award recognizes multi-unit retailers with more than 10 stores for exceling in sales, customer service, store design, merchandising and community service. 

4. Absolutely Fish of West Clifton, NJ
Best Live-Animal Specialty Store: Awarded to Patrick Donston, this award recognizes excellence in sales, promotion, display, concern and knowledge of a dedicated live-animal category.  

5. Treats Unleashed of Chesterfield, MO
Merchandising Excellence Award: Awarded to Teresa and Ian Miller, this award recognizes their outstanding creative techniques to promote sales and services. 

6. Healthy Spot of Santa Monica, CA
Multi-Service Excellence Award: Awarded to Andrew Kim and Mark Boonnark, this award recognizes their effective offering of a broad spectrum of services including grooming, training, boarding, etc. 

7. TailsSpin of Savannah, GA
Marketing Excellence Award:Awarded to Jusak Yang Bernhard and Jeffrey Manley, this award honors effective execution in sales and promotional techniques to increase sales and customers including the use of advertising, public relations, social media and more. 

8. Chew On This Dog Barkery of Frankfort, IL
Customer Service Excellence Award: Awarded toTeresa Kara, this award recognizes an unmatched level of customer service, demonstrates familiarity with products and services, etc. 

9. Royal Pets Market & Resort of Carollwood, FL
Excellence in Store Design Award: Awarded to Denise Wolin-Gore and Joe Gore, this award honors excellence in overall store design including merchandising displays, store layout, curb appeal and more. 

10. Chuck & Don’s of Mahtomedi, MN
Community Service Award:Awarded to Chuck Anderson and Bob Hartzell, this honor recognizes fellowship, integrity and a clear demonstration that the store is committed to giving back to the community. 

Entries were judged by a committee consisting of Global Pet Expomedia staff members, as well as a panel of select retailers. For more information about the Show, please visit